We follow the European measurement standard:

• One sheet (half a sheet) for washing machines with a 4-kg capacity.
• Two sheets for washing machines with a capacity of 7–8 kg.

As with all detergents, if your clothes are very dirty or the water is very hard, you can add a little more to make up for it.

All of our ingredients are plant-based and are formulated to be gentle on your skin and the environment. Here’s a breakdown of what each one does:

• Polyvinyl alcohol: Protects the film from oxidation. It is odorless, non-toxic, completely biodegradable, and dissolves easily in water.
• Glycerol: Plant-based and biodegradable. Enhances cleansing power and adds softness.
• Betaine: An amphoteric surfactant with cleansing properties that is gentle on the skin.
• Baking soda: A white, crystalline compound that is soluble in water. It balances pH levels and helps leave clothes cleaner, fresher, and brighter.
• Sodium citrate: Reduces water hardness. It is an excellent eco-friendly alternative to phosphates.
• Sodium dodecyl sulfate: A plant-based surfactant that removes oils and fats. It is 99% biodegradable.
• Alfa-olefin sulfonate: An eco-friendly, readily biodegradable anionic surfactant. It imparts softness to products intended for skin contact.
• Ethoxysulfate: Anionic surfactant and emulsifier, also used in cosmetics because it is gentle on the skin.
• Kaolinite and starch: These form the base of the detergent strip.
• Fragrance: The Lavender and Floral variant contains fragrance. The Natural option has no added fragrance.

You don't need to use fabric softener. With Natulim , your clothes will be soft and smell fresh and clean. However, if you're used to your usual fabric softener, you can add a few drops without any problem.

Yes, of course, Natulim detergent strips can be placed either in the detergent dispenser or in the drum.

No problem! You can use Natulim to wash wool and other delicate fabrics, always following the care instructions provided by the clothing manufacturer.

Natulim is 100% safe for washing pads, cloth diapers, and period panties. Unlike many traditional brand detergents, Natulim does not affect the absorbency of the diaper and is hypoallergenic.

Sure! It works in both cold and hot water. Just drop half a strip into a bucket of water and watch it dissolve.

We call our tablets "6-in-1" because a single tablet includes:

• Grease remover
• Rinse aid
• Limescale remover
• Salt function
• Glass protector
• Extra drying

If you live in an area with very hard water, you can add a little extra salt if you feel it’s necessary, but it’s not required for proper operation.

The dishwasher will work properly even if the rinse aid or salt lights are on. The washing process will not be affected, even if the machine detects low levels of these components.

Ingredientes (INCI)

• Sodium Carbonate
• Sodium Citrate
• Sodium Carbonate Peroxide
• Aqua
• Modified Fatty Alcohol Polyglycolether
• TAED
• Polyepoxysuccinic Acid, Sodium Salt
• Itaconic Copolymer
• Sodium Sulfate
• Modified Polyvinyl Alcohol
• PEG-90
• Subtilisin
• Cellulose
• Kaolin
• Bismuth Citrate
• Cellulose Gum
• Dextrin
• Calcium Carbonate
• Alpha-Amylase
• Magnesium Sulfate
• Sodium Thiosulphate
• Polyethyleneglycol
• Sucrose

The tablets are designed to be taken whole. It is not possible to split them evenly.

The ingredients are of plant origin:

• Polyvinyl alcohol: Polyvinyl alcohol protects the film from oxidation. It is odorless and non-toxic. It is completely biodegradable and dissolves perfectly in water.
• Sodium dodecyl sulfate: It is a plant-based surfactant. Sodium dodecyl sulfate removes oils and fats. It is 99% biodegradable.
• MES: It is used to maintain a stable pH.
• Calcium Carbonate: Enhances the cleaning action of soaps and detergents.
• Sodium Bicarbonate: A white, crystalline, water-soluble solid compound. Bicarbonate provides cleaning power.
• Kaolinite, Starch: Form the base of the bar
• Betaine: An amphoteric detergent with cleaning properties.
• Polyoxyethylene ether alcohol: Nonionic surfactant, provides detergency.
• Fragrance: Jasmine fragrance.

Yes, Natulim eco-wipes are suitable for all types of surfaces, from marble to wood.

Of course! Our four-legged friends will be safe and sound. The ingredients are plant-based and very gentle.

Our floor cleaner is pH-neutral.

It's possible! We offer monthly, bimonthly, or quarterly deliveries. Plus, if you find that you need more or less product after subscribing, you can easily change the delivery frequency. Choose your delivery frequency by clicking the dropdown menu on the product page.

We offer the following shipping options:

• Mailbox delivery: €2—no need to be home; we’ll leave it in your mailbox.
• Premium mailbox delivery: €3.95—delivered in just 4 business days. You’ll receive a notification as soon as it’s in your mailbox.
• Free shipping on orders over €40. The delivery person will bring it to your home within 5–10 business days.

If you subscribe to any of our products, you’ll get free shipping on all recurring orders.

All orders are prepared and shipped from our warehouse in Barcelona. During holidays or sales events, preparation times may be slightly longer.

We operate Monday through Friday, and under normal circumstances, orders are prepared within 24 hours of purchase. Shipments are made on the next business day after preparation.

Please note that we do not ship on weekends.

Delivery time depends on the type of product you purchase and the shipping method you select:

• 🏠 Home delivery: 4 business days
• 📬 Mailbox delivery (if the product allows it):
  • Standard Mailbox Delivery: between 5 and 10 business days
  • Premium Mailbox Delivery: 4 business days

We will refund the purchase price of the product, provided that it has not been used.

If you wish to return a product, please email us at natulim@natulim.com to clarify the process.

Warranty Terms

• The return must be made within the first 30 days of purchase.
• The product must not have been used.
• The refund will be processed once the products have been received and verified at our facilities, minus the previously confirmed return shipping cost.
• If more than 30 days have passed since your purchase or if you have previously purchased the product, we will not be able to offer a refund.

The Natulim Guarantee applies exclusively to the following products: Detergent Strips and Floor Cleaning Strips, provided that this is the first time these products are purchased.

Natulim Guarantee Terms and Conditions

• Applies only to the first purchase of Detergent Strips and Floor Scrub Strips.
• If you try it and aren’t satisfied with the results, we’ll give you your money back!
• The maximum number of products covered by this guarantee is three units.

Exceptions to the Natulim Guarantee

If the customer purchases additional products, the return of those products does not apply under the Natulim Guarantee. In that case, the customer must bear the cost of the return and will be refunded the corresponding amount only if the product is in good condition.

If you haven't received your refund yet, please first check your bank account.

If you still don’t see the refund after checking, we recommend contacting your credit card company, as in some cases it may take a little while for the refund to appear.

If you have already followed these steps and the refund still hasn’t appeared, please contact us at natulim@natulim.com and we’ll help you resolve the issue.

Αν μια παραγγελία επιστραφεί σε εμάς επειδή δεν κατέστη δυνατή η παράδοση (π.χ. απουσία κατά την παράδοση, λανθασμένη ή ελλιπής διεύθυνση κ.λπ.), η παραγγελία θα ακυρωθεί και θα πραγματοποιηθεί επιστροφή χρημάτων για τα προϊόντα.

Δεν πραγματοποιούμε επαν-αποστολή της ίδιας παραγγελίας. Αν επιθυμείτε τα προϊόντα, θα χρειαστεί να κάνετε νέα παραγγελία.

Σε περίπτωση που είχε χρεωθεί κόστος αποστολής, το ποσό αυτό δεν επιστρέφεται και θα αφαιρεθεί από το ποσό της επιστροφής χρημάτων.

natulim@natulim.com

WhatsApp: 615 68 73 18

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To download your purchase invoice, you must access your customer profile from our online store. You must log in with your username and password from here.

If you haven’t registered yet, you must first create an account.

Once you have registered, simply log in with your email address and password. Once you have accessed your customer account, you can download your invoice from your order history.